The reintegration and rehabilitation aspect continued to take a central role in offender management with focus on offender skilling, counseling, home visits, reconciliatory meetings, victim support and greater involvement of ex-offenders through peer support.

Counseling precedes offender placement and continues throughout and after the sentence. It is offered by the Community Service Staff, Volunteers and Peer

Support Persons at court, placement institutions and during home visits and reconciliatory meetings. In the reporting period 6,322 offenders were counseled surpassing the planned 1,500. The department has observed that offenders who have received counselling have higher compliance rates.